Free Standard Au Shipping on Orders Over $99
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Tassy Moccasin Gen II is meticulously crafted from luxurious sheepskin wool, providing delightful warmth on cold days. These modest yet refreshing slippers feature a water-resistant surface, making upkeep and care a breeze. The timeless design, infused with a touch of flair, effortlessly complements a range of loungewear or can be easily paired with jeans for a relaxed and cozy outing.
Colours: Chestnut, Martini
UNISEX
I am a try size 39 and these are sooo small. Definitely need to size up, would almost size up 2 times! And have to pay to return them which is annoying. No longer available all sold out so had to pick something else. Bit annoying but seems to be good quality.
Tiny not true to size, takes a while to arrive and have to cover return postage.
Love the shoe too small
So comfy and stylish!!
Love these they keep my feet so warm and easy to put on and off
The UGG Store offers free delivery Australia wide for all orders over $99.
The UGG Store shipping internationally to New Zealand only.
We are processing your orders as quickly as possible, most orders placed during business hours gets processed and shipped within a couple of hours of ordering, others could take up to 2 business days. Australian orders are sent via Australia Post eParcel and other couriers and best efforts are made to deliver products to you within 5 working days. All deliveries are issued with a tracking number.
International orders may be delivered to you by either the local post office or a local courier. Depending on your area & country, most orders will be delivered by your local post service, so the package will be received with your regular mail.
If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected. *Your signature may be required upon delivery.
Please note that these are estimated delivery times only, therefore The UGG Store is not guaranteeing delivery dates. Please kindly note that Registered Shipping only has limited tracking access and the tracking number will only be valid in your country’s Post Tracking System once it has reached the local postal services for scanning and processing.
If your parcel is delayed, lost or damaged in transit, you must notify us within 30 business days from the shipment date.
By placing an order, you are responsible for the cost of return shipping back to us, if you simply change your mind. Please refer to our Returns Policy for further information on how to return your packages.
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